Rocky Mountain Utility Co., Inc (RMUC) is authorized by the Idaho Public Utilities Commission to provide water services to it’s residents. RMUC rate is mandated by the Idaho Public Utilities Commission. It is based upon current operating costs to supply water to existing residents. Following is the rates and Termination rules for RMUC.
Flat Rate | 39.50 | |
Late Fee | 1% (.39) | Monthly fee charged on delinquent balance as of last date invoice is created |
Restoration of Service During Office Hours | $20 | Business hours 8AM – 5PM |
Restoration of Service After Office Hours | $40 | After 5PM before 8AM |
Filed Collection Fee | $15 | If payment on account is collected at customers home while serviceman is onsite to disconnect service. |
NSF Fee | $20 | Charge for Check returned for Non-sufficient funds |
Hook-up Fee | $150 | Charge for new home builds connecting to RMUC services |
Each Lot owner will be responsible for the additional $1700 connection fee for water and sewer for a total of $1850 initially.
Invoices are sent out on the first of each month for the previous months usage for water and sewer. Your payment is due by the 25th each month. A statement will be included if you have a past due balance. These payment terms will be applicable to both water and sewer fees.
Termination of Services:
Your services can be disconnected for (1) non-payment of delinquent bills, (2) failure to abide by the terms of a payment arrangement, (3) fraudulent or unauthorized use of service, or (4) violation of utility rules.
Notice of termination will be sent on the 1st of the month at least 20 days prior to proposed termination date. If no payment is received or payment arrangement made by the 15th of the month a final disconnect notice will be sent.
Termination of service can be stopped or delayed by paying the delinquency, making reasonable payment arrangements, providing a medical certificate of an existing medical emergency or filing a complaint with the Idaho Public Utilities Commission.
Customers having difficulty paying their bill should contact us to make payment arrangements. Following a payment plan will prevent termination of services on delinquent accounts.